Online Banking Agreement

Security Access Online Banking Agreement and Disclosure

This Internet Banking Agreement and Disclosure is between Security Trust & Savings Bank and the undersigned bank customer (Customer’s acceptance of this agreement by clicking on I Accept represents signature.) Security Trust & Savings Bank may be referred to as “bank”, “we”, or “us”. Customers may be referred to as “you” and “your”. This agreement discloses how you may use Security Access Online Banking, what information you can obtain, and transactions you may make. This agreement contains the terms and conditions governing Security Trust & Savings Bank. If you want to enroll in Security Access Online Banking you must agree to the terms and conditions stated in this agreement. If you do not agree to these terms and conditions click on I Decline.

General Description of Security Access Online Banking Services
Account Information
You can obtain the following information:

• View deposit and loan account balances and transaction history.
• View previous statements.
• Review transactions on your accounts for current and previous statement cycles.
• Export your statement information into a personal financial management software
• Change your password.

Funds Transfers
You may make the following types of funds transfers:

• Transfer funds between Security Trust & Savings Bank Accounts.
• Make loan payments from deposit accounts.
• You may make arrangements for one time, on demand transfers or loan payments or make scheduled transfers to occur in the future or on a recurring basis.

Bill Payer Services
You may use bill payer to:

• Pay bills to most merchants, individuals, & organizations.
• Set up recurring payments.
• Set up a database of payees.

Transfers and bill payments made after 3:00 p.m. will not be credited until the next business day.

You will be provided a confirmation number with each transfer. Please write down this number when you receive it. It helps us resolve any questions you may have concerning your transactions.

Requirements for your use
To access your accounts through Security Access Online Banking, you must have a Security Trust & Savings Bank deposit account and complete an Internet Banking Enrollment. In addition, you will need a personal computer, Internet service through the provider of your choice, and a compatible web browser with 128-bit data encryption. You are responsible for the installation, maintenance and operation of your computer and your browser software. The risk of error, failure, or non-performance is your risk and includes the risk that you do not operate your computer or your software properly. The Bank is not responsible for any errors or failures from any malfunction of your computer or your software. Security Trust & Savings Bank is not responsible for any electronic viruses that you may encounter. The Bank is not responsible for any computer virus-related problems that may be associated with the use of Internet Banking. The Bank has no liability to you for any damage or other loss, direct or consequential, which you may suffer or incur by reason of your use of your computer or your software.

Internet Banking Access ID and Password
To initially access Security Access Online Banking you will use an Access ID and Password that our bank assigns to you. The first time you log in you will be required to change your Access ID and Password. Online instructions will explain Access ID and Password requirements. You will be able to change your password at any time if you feel security has been breached. We recommend that you change your password on a regular basis. You agree to keep your Access ID and Password confidential to prevent unauthorized access to your accounts and to prevent unauthorized use. For security purposes, we recommend you memorize your Access ID and Password. If you choose to write it down, store it in a secure place. If you violate this agreement and purposely disclose your Access ID and Password to allow others to access your accounts, you are fully responsible for any transactions they make on your accounts.

If you believe your password is lost or has been acquired by an unauthorized person, report it at once to Security Trust & Savings Bank at (712) 732-3022. We reserve the right to block your access to Security Access Online Banking services to maintain or restore security to our web site and systems, if we believe your password has been or may be obtained, is being used or may be used by an unauthorized person(s). See liability for unauthorized use.

Hours of Operation
You can access Security Trust & Savings Bank Internet Banking through our website www.securitybankstormlake.com seven days a week, 24 hours a day. However, at certain times, some or all of the services may not be available due to system or Internet maintenance.

Security
You acknowledge that you understand the importance of your role in preventing misuse of your accounts through Security Trust & Savings Bank Internet Banking Service and you agree to promptly examine your account statement for each of your Bank accounts as soon as you receive it. You agree to protect the confidentiality of your account and account number, and your personal identification information, such as your driver’s license number and social security number. You understand that personal identification by itself, or together with information related to your account, may allow unauthorized access to your account. Your Password and Access ID are intended to provide security against unauthorized entry and access to your accounts. Data transferred via the Internet Banking service is encrypted in an effort to provide transmission security and the Internet Banking service utilizes identification technology to verify that the sender and receiver of Internet Banking transmissions can be appropriately identified by each other. Notwithstanding our efforts to insure that the Internet Banking service is secure, you acknowledge that the Internet is inherently unsecured and that all data transfers, including electronic mail, occur openly on the Internet and potentially can be monitored and read by others. We cannot and do not warrant that all data transfers utilizing the Internet Banking service, or e-mail transmitted to and from us, will not be monitored or read by others.

Bank Liability
Except as specifically provided in this Agreement or where the law requires a different standard, you agree that neither we nor the service providers shall be responsible for any loss, property damage or bodily injury, any indirect, special, incidental or consequential damages whether caused by the equipment, software, the Bank, OR by Internet browser providers, OR by Internet access providers OR by on-line service providers OR by an agent or subcontractor of any of the foregoing, nor shall we or the service providers be responsible for any direct, indirect, special or consequential, economic or other damages arising in any way out of the installation, use or maintenance of the equipment, software, Security Access Online Banking Service, or Internet browser or access software.

If we do not properly complete a transfer or Bill Payment on time or in the correct amount, we will pay any late fees or finance charges as long as your account was in good standing with the payee prior to this incident. We will also be liable to you if we fail to stop a payment pursuant to your timely order to do so. We shall not be responsible for any charges imposed or any other action taken by a payee resulting from a payment that you have not scheduled properly, including any applicable finance charges and late fees. In addition, we will not be liable if any third party, through whom any bill payment is made, fails to properly transmit the payment to the intended payee. We will also not be liable if there are insufficient funds in your designated payment account or other accounts being used for transfers; if a legal order directs us to prohibit withdrawals from the payment account; if the payment account is closed or frozen; or if any part of the electronic funds transfer system is not working properly. We will not be liable for indirect, special, or consequential damages arising out of the use of BillPayer. We reserve the right to terminate your use of BillPayer at any time for any reason.

If we do not complete a transfer or Bill Payment from your designated payment account on time or in the correct amount according to our agreement with you, we will be liable for your losses or damages. However, there are some exceptions. We will not be liable:

• If, through no fault of ours, you do not have enough money in your account to make a transfer or bill payment.
• If a legal order directs us to prohibit withdrawals from the account.
• If your account is closed or if it has been frozen.
• If you, or anyone you allow, commits any fraud or violates any law or regulation.
• If any electronic terminal, telecommunication device or any part of the electronic fund transfer system are not working properly.
• If you have not provided us with complete and correct payment information, including without limitation the name, address, account number and payment amount for the payee on a bill payment.
• If you have not properly followed the instructions for using Security Access Online Banking or Bill Payer.
• If circumstances beyond our control (such as fire, flood or improper transmission or handling of payments by a third party) prevent the transfer or bill payment, despite reasonable precautions taken by us.
• If your equipment or ours was not working properly and the breakdown should have been apparent to you when you attempted to conduct the transaction.
• If you do not submit your payment or transfer instructions within the appropriate time period.

Errors and questions
In case of errors or questions regarding an Online Banking transaction, you may call Security Trust & Savings Bank at 712-732-3022 or write a letter and send it to:

Security Trust & Savings Bank
601 Lake Ave.
PO Box 429
Storm Lake, IA 50588

We must hear from you at the specified telephone number or address no later than sixty (60) calendar days after we sent you the first statement on which the problem or error appeared. We will need:

• Your name and account number.
• A description of the error or the transfer in question, and an explanation concerning why you believe it is an error or need more information.
• The dollar amount of the suspected error.
• The date on which it occurred.

If the report is made orally, we may require that you send the complaint or question in writing within ten (10) Business Days from your initial contact. We will notify you with the results of the investigation within ten (10) Business Days after you contact us and will correct any error promptly. If more time is needed, however, we may, at our sole discretion, take up to forty-five (45) calendar days to investigate a complaint or question. If this occurs, we will credit your account within ten (10) Business Days for the amount you think is in error. This will allow you to use the money during the time it takes us to complete our investigation. If your complaint or question is not received in writing within ten (10) Business Days from your original contact, we may not credit your account until the investigation is completed.

If your notice of error concerns a transaction on a new account that occurred during the first 30 days after the first deposit to the account was made, the applicable time periods are 20 Business Days in place of 10 Business Days and 90 calendar days in place of 45 calendar days.

If we determined that no error occurred, we will send you a written notice within three (3) Business Days. You may request copies of the documents that were used in the investigation.

Bill Payments
Bill Payments are made from your designated payment account for the amount requested by you to the scheduled payee through Security Access Online Banking Bill Payer Service. You must be an owner of the designated Bill Payment account. You may not designate any account that requires more than one signature for withdrawals. All fees for Bill Payer Service will be deducted from your designated payment account. Payments may be made up to a maximum of $9,999.99. There is no limit to the number of payments that may be authorized, or the number of payees you can pay through Bill Payer. You may pay most merchants and individuals using Bill Payer, however, you may not use Bill Payer to pay taxes, court-ordered payments, or any governmental agency. You have the right to add, edit or delete a payment any time before 3:00 PM Central Standard Time the business day before the payment is scheduled to pay. Payments made through Bill Payer Service require sufficient time for your payee to credit your account properly. To avoid incurring a finance charge or other charge, you must schedule a payment sufficiently in advance of the due date of your payment. When you schedule payment:
YOU MUST SCHEDULE THE PAYMENT AT LEAST FIVE BUSINESS DAYS PRIOR TO THE DATE THE PAYMENT IS DUE AT YOUR PAYEE.
By scheduling payments and submitting your payees’ information including their addresses, you authorize us to follow the payment instructions to these payees. When we receive a payment instruction (for the current or future date), we will remit funds to the payee on your behalf from the funds in your designated payment account on the day you have instructed them to be sent (Payment Date). Funds for all bill payments (whether these payments are made electronically or by check) will be withdrawn from your account on the day the payment is scheduled to be sent to the payee.
The Bank is under no obligation to notify you if it does not complete a payment because there are insufficient funds in your account to process a transaction. In all cases, you are responsible for either making alternate arrangements for the payment or for rescheduling the payment through Bill Payer.

Bill Payer is free of charge for six (6) months. After six (6) months, each user will be billed $4.95 per month. It is your responsibility to contact the bank to disable the Bill Payer function if you do not wish to use it after the free six (6) month period. If you do not notify the bank regarding discontinuing Bill Payer, you will be billed $4.95 per month starting with month seven (7).

Termination
This agreement continues in full force and effect until terminated. You may terminate the Agreement and your use of Security Access Online Banking at any time by calling (712)732-3022 or by sending a written termination notice to:

Security Trust & Savings Bank
601 Lake Ave.
PO Box 429
Storm Lake, IA 50588

Your termination notice will be confirmed by mail. You authorize us to complete fund transfers until we have had a reasonable opportunity to act upon your termination notice.

We may terminate this Agreement and your use of Security Access Online Banking services at any time without cause or prior notice. This Agreement and your use of the available Internet services will be terminated automatically if your account(s) are closed or access to your accounts is restricted for any reasons. This Agreement and your use of Security Access Online Banking services may be terminated at any time without prior notice due to insufficient funds in one of your accounts. After termination on such basis, you may again enroll once sufficient funds are available in your accounts to cover any fees and other pending transfers or debits. We reserve the right to temporarily suspend Internet Banking services in situations deemed appropriate by us, in our sole and absolute discretion, including when we believe a breach of system security has occurred or is being attempted. We may consider repeated incorrect attempts to enter your Access ID or Password as an indication of attempted security breach. Termination of the services does not affect your obligations under this agreement with respect to occurrences before termination.

Security Procedures
By accessing Security Access Online Banking, you hereby acknowledge that you will be entering a protected web site owned by Security Trust & Savings Bank, which may be used only for authorized purposes. The bank may monitor and audit usage of the system and all persons are hereby notified that use of the services constitutes consent to such monitoring and auditing. Unauthorized attempts to upload information and/or change information on these web sites are strictly prohibited and are subject to prosecution under the Computer Fraud and Abuse Act of 1986.

Disclosure of Account Information to Third Parties
We may disclose information to third parties about your account or the transactions you make:

• Where it is necessary for completing transactions or resolving errors involving the Services.
• In order to verify the existence and condition of your account for a third party, such as a credit bureau or a merchant.
• In order to comply with government agency rules, court orders, or other applicable law.
• To our employees, services providers, auditors, collection agents, collection agents, affiliated companies, or attorneys in the course of their duties and to the extent allowed by law.
• If you give us your permission.

Fees and Charges
The service fees for Security Access Online Banking and Bill Pay are described in the account information section and are subject to change at our discretion.

Change in Terms and Notices
We reserve the right to change the terms and conditions upon which this service is offered. We may add, delete or amend terms, conditions and other provisions, fees, charges, or other terms described in this Agreement. We will send you a notice to the postal address provided by you and/or send notice to your E-mail address, as requested by you, at least thirty (30) days before the effective date of any changes, as required by law. Use of Security Access Online Banking is subject to existing terms and regulations governing your accounts and any future changes to those terms and regulations.